You Need to Know your Practice’s Retention Rate
Keeping clients is just as important as acquiring clients and keeping them over the long term so they don’t churn out is even more important. That’s why it’s very important that you know your practice retention rate as well as the retention rate of other therapists in your mental health practice.
You can then begin to see why the clients that stay are staying and try to find out why those who left are leaving. You can then also benchmark your practice against others.
Seeing your retention rate in TheraNest is a single click. Go to Reports > Appointments > Retention Rates.
Those numbers can help make critical decisions about your practices. Log in or sign up
if you haven’t yet to start seeing your practice retention rate now.