Your Job is to Help People - Our Job is to Help You
TheraNest provides unmatched customer support at no extra cost.
Our support hours are Monday - Friday, 7 am - 7 pm, CT.
How can we help you?
We’re here to help you use TheraNest more efficiently so you can get back to doing what you do best – caring for your clients.
Send us a Message
To get in touch with our customer happiness team, Simply click the "Help" Icon in the bottom right corner.
Speak with Someone
We want to help when you need it. Reach out to support when you're available.
Access our Training
We have a library of training videos that are available to you anytime.
Meet our Customer Happiness Team
Amber
Customer Happiness Specialist
Nathan
Customer Care Manager
Brooke
RCM Implementation and Delivery Manager
Cassie
Customer Happiness Manager
Renna
Customer Happiness Specialist
Katie
Customer Happiness Specialist
Lauren
Training Specialist
Britney
Customer Care Lead
Zephan
Customer Happiness Specialist
Andrea
Customer Care Specialist
Erin
Customer Happiness Specialist
Aminda
Customer Happiness Specialist
Hear what others have to say
Amanda Rickard
Amanda Rickard, PsyD, LLC
Alexandria Hayes
The Labyrinth Institute, PLLC
I appreciate the convenience of having everything I need in one place - scheduling, assessment, notes, invoicing - and not having to maintain paper records with all the concomitant HIPAA concerns.
Caroline Adelman
Chicago Psychotherapy, LLC
TheraNest has made the transition into running a private practice relatively seamless for me. I use it for all of my clinical scheduling, billing, and notes. This product is well-designed and their customer service is excellent! Highly recommend to all private-practice clinicians!
Jackie King
Ozarks Counseling Center
I'll start by saying TheraNest has some of the best customer service I have ever encountered which made the difficult transition to using practice management software so much easier for our office. From the very beginning of setting up a demo to on-going questions, they have been patient, understanding, and very helpful.
Alan Strong
Strong Therapy and Community Support
Love this software. It is easy to use and learn. Staff are always friendly and helpful.
TheraNest provides an intuitively easy therapy software system. I love being able to do everything I need in one software program.